Support Center

General Support

Answers to the most frequently asked questions including trying to download a free pattern and customizing a pattern.

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Shop Support

Get help placing an order on my Shop or after you’ve purchased a pattern from my Shop.

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Membership Support

Support for the All-Access Membership including how to update or cancel your membership.

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All Support Articles

  • Skill Levels Explained
    Wondering about the difference between Beginner/Basic, Easy and Intermediate? This article explains the skill levels associated with my crochet patterns.

  • Crochet Hook Size: Pattern vs Yarn Label
    Wondering why a pattern says to use a different hook size than what’s listed on the yarn label?

  • Free Patterns vs PDF Patterns
    Trying to download a free pattern? Waiting for a free PDF pattern to be delivered? Thinking that a pattern is not free?

  • Didn’t Receive Order Confirmation
    Wondering where is the PDF pattern(s) you paid for? This guide is here to help…

  • How to Cancel Your Membership
    How to cancel your monthly or annual All-Access Membership in three simple steps…

  • Customizing a Pattern
    Wondering about making the pattern a different size or changing the pattern?

  • Using a Different Yarn Weight or Hook Size
    Wondering if you can use a different yarn weight or hook size for one of my patterns?

  • How to Update Your Membership Account
    Here is how to update your credit card information, switch to a different plan and view past payments in your All-Access Membership account.

  • Unable to Download
    Here is how to download patterns that are purchased from my Shop.

  • Frequently Asked Questions
    From finding the recommended yarn, US vs UK crochet terminology and help with left-handed crochet to selling items made from my patterns and including my

  • Unable to Print
    Here is how to print patterns that are purchased from my Shop.

  • Failed Shop Payment
    If you are trying to purchase from my shop but your payment was not successful, here is a Payment Help Guide to assist…

  • Failed Membership Payment
    If you are trying to sign up for a membership but your payment is not successful, here is a troubleshooting guide to help…

  • Available Video Tutorials
    “Do you have a video tutorial for…?” Here’s how to know if there is a video tutorial for a specific pattern.

  • Can I Pay in CAD?
    Wondering why my prices are in USD and if you can pay in Canadian dollars instead?

Find Your Next Project…

Zig Zag Granny Stitch Blanket Crochet Pattern

Zig Zag Granny Stitch Blanket – Free Crochet Pattern

Daisy Flower Crochet Coaster Pattern

Daisy Flower Coaster – Free Crochet Pattern

Primrose Stitch Blanket Crochet Pattern

Primrose Stitch Blanket – Free Crochet Pattern

Flower Granny Square Bag Crochet Pattern

Flower Granny Square Bag – Free Crochet Pattern

Easy placemat crochet pattern free

Easy Placemat – Free Crochet Pattern

Charming Crochet Baby Blanket Pattern

Charming (No Holes) Baby Blanket – Free Crochet Pattern

Slipper Socks Crochet Pattern

Slipper Socks – Free Crochet Pattern

Bohemian Crochet Pillow Pattern

Bohemian Pillow – Free Crochet Pattern

Crochet Shell Baby Blanket Pattern

Easy Shell Blanket – Free Crochet Pattern

How to crochet a pillow

Simple Pillow – Free Crochet Pattern

Super Bulky Blanket Crochet Pattern

Super Bulky Blanket – Free Crochet Pattern

Moss Stitch Basket Crochet Pattern

Moss Stitch Baskets – Free Crochet Pattern

More Free Crochet Patterns →

Free Patterns for Crochet Gifts

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