Thank you for your interest in signing up for an All-Access Membership! I know it can be frustrating to get the notice that your payment has failed and was not successful. Here is a troubleshooting guide to help…

Declined Transactions

If your payment was not successful, you may need to contact your credit card provider to approve the payment.

One reason for this is that Jo to the World Creations is based in Canada (but all membership prices are in USD). If you are outside of Canada, your credit card provider/bank may flag the payment as an International purchase. Please contact your bank to approve the payment.

Even if you have International purchases enabled on your credit card, your bank still may require you to approve the payment. Please contact your bank/credit card provider.

If your bank asks for more information, you can provide the following information:

Jo to the World Creations – All-Access Membership (membership.jototheworld.com)
287 Lacewood Drive, Suite 103
Halifax, NS B3M 3Y7, Canada
GST/HST Number:779760545 RT0001
VAT Numbers: EU372055247 and 446593168

Other reasons for an unsuccessful purchase include:

• An incorrect credit card number.
• An expired credit card.
• Insufficient funds.
• You are in the European Union or Northern Ireland (please see below).

Your credit card provider/bank can provide more information.

After contacting your bank, you can try again and sign up for a membership here.

EU and Northern Ireland

Due to General Product Safety Regulation (GPSR) requirements that went into effect on December 13, 2024, memberships cannot be purchased from European Union countries and Northern Ireland.

If you are in an EU country or in Northern Ireland, unfortunately, you will not be able to sign up for an All-Access Membership.

Thank you again for your interest in joining the All-Access Membership!

Jo