Support

How to Update Your Membership Account


Here is how to update your credit card information, switch to a different plan and view past payments in your All-Access Membership account.

First, Login to Your Account

To update or view your information, please login to your Account page on the All-Access Membership here: https://membership.jototheworld.com/account

(To login, use your email address and whatever password you set or select “Lost Password” to be sent a link to reset your password).

Once logged in and you are on your Account page, you can make the following updates or changes to your Membership account:

  • Update or change your method of payment
  • Cancel your membership
  • Switch to either a monthly or annual plan
  • See your membership renewal date
  • View past payments

Below you’ll find more information for each of these updates.

Update/Change Method of Payment

To change or update your credit card, from your Account page, please click on the “Subscriptions” tab.

In the Subscriptions tab, you should see your membership details including the membership type (annual or monthly), next billing date, and payment details.

You should also see 3 links: Update, Change Plan and Cancel.

Please click “Update” and then enter your new credit card information.

After entering your new card information, please click “Submit.” 

Your payment information will then be changed. 

Cancel Your Membership

Please see this guide on how to cancel your membership.

See Your Membership Renewal Date

You can view your membership renewal date (this is when you will be charged again unless you cancel).

From your Account page, click on the “Subscriptions” tab and you will see your Next Billing Date.

View Past Payments

From your Account page, click on the “Payments” tab to view all your past payments.

Switch Plans

You can switch to either a monthly or annual plan.

From your Account page, click the “Subscriptions” tab then click “Change Plan.”

You be taken to the Plans page where you can select which plan you would like to switch to. After selecting your new plan, you will be taken to the corresponding Sign Up page for the plan you selected where you can sign up for your new plan.

Logout

From your Account page, click the “Logout Tab.”

Change Your Password

From your Account page, scroll down to the bottom of the page and click “Change Password.”

Thank you for being part of the All-Access Membership!

Jo

Jo, Crochet Designer
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